True Induction Cooktops Error Codes

Electronics fault error message of particular cooking element

See E0, E1, E2, E3, E7, E8, E9, EE for specific solutions.

IGBT overheating

Turn off unit to allow IGBT to cool. Restart unit.

No cookware found or improper placement of cookware on the cooking element

Make sure that the cookware is centered on the cooking element, and that it is also induction compatible.

Supplied voltage to cooktop is too low

This may be caused by reduced voltage being supplied to the house circuit.

Supplied voltage to cooktop is too high

This may be caused by increased voltage being supplied to the house circuit.

NTC1 Break off

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC1 Short circuit

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC2 Break off

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC2 Short circuit

Turn the cooktop OFF; then pull plug out for about 30 seconds.

Insulated Gate Bipolar Transistor

To check the temperature of electronic elements

Negative Temperature Coefficient

To check the temperature of electronic elements

To check the temperature of IGBT

To check the temperature of IGBT

To check the temperature of heating center

To check the temperature of heating center

Temperature sensor is defective. It may be caused by a concave pot.

Change pot and restart the induction process. If the problem persists then contact the seller for support.

The unit may be damaged

Contact the seller for support.

The cooking temperature is over 450 degrees Fahrenheit in the EG TEMP mode.

After the unit has cooled and switches to standby mode then it can be restarted.

No suitable pot or no pot on the induction cooktop.

After pressing POWER key, press HEAT key to start the unit.