True Cooktops Error Codes

Electronics fault error message of specific cooking element

See E0, E1, E2, E3, E7, E8, E9, EE

IGBT overheating

Turn off unit to allow IGBT to cool. Restart unit

No cookware found or improper placement of cookware on the cooking element

Make sure that the cookware is centered on the cooking element, and that it is also induction compatible.

Supplied voltage to cooktop is too low

This may be caused by reduced voltage being supplied to the house circuit.

Supplied voltage to cooktop is too high

This may be caused by increased voltage being supplied to the house circuit.

NTC1 Break off

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC1 Short circuit

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC2 Break off

Turn the cooktop OFF; then pull plug out for about 30 seconds.

NTC2 Short circuit

Turn the cooktop OFF; then pull plug out for about 30 seconds.

Error code

A cooking element is still hot to touch (residual heat)

Wait until the 'H' is no longer displayed to clean the unit. You may turn the Cooking Element back on even if the 'H' is...

Under-Voltage

Top plate sensor open/short circuit

IGBT sensor open circuit/short circuit