Monitor Mounts & Stands

Error codes, troubleshooting, and maintenance information for monitor mounts & stands.

Last updated: 2026-02-25

Troubleshooting

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Common Failure Modes

Gas springs eventually lose their lift capacity after years of use. Desk clamps can warp cheap particleboard desks.

Maintenance

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Adjust Tension

Gas springs lose pressure or settle. Re-adjusting tension keeps the monitor floating at the right height.

Check mounting bolts and wall anchor

Inspect all mounting hardware quarterly, especially if the mount supports heavy monitors (27+). Tighten any loosening bolts. Wall mounts: verify the toggle bolts or lag screws are secure.

Lubricate pivot and tilt joints

Apply a drop of machine oil to pivot joints every 6 months if the arm feels stiff or squeaks. Over-tightened joints can crack plastic washers. Adjust tension screws to maintain monitor position without sagging.

Manage cables through arm channels

Re-route cables through the arm cable management channel every time you adjust or add devices. Loose cables catch on the arm mechanism and can pull connections loose or strain ports.

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